SharePoint Online/Teams specialist-Praha, Ostrava, Pardubice

What team are you joining?

We are Office 365 Global Competence Center responsible for third level support, implementation and migration of O365 services to KBC Group‘s banks and insurance companies across Europe and small offices in US and Asia. Having 45 000 users onboarded for Office 365.
Our Global Competence team (short as GCC) is in three main locations – Prague, Ostrava and Pardubice. Our team consists of experts on various cloud and on-premise domains represented by global roles such as IT Architect, IT Business Analyst, Cloud Experts, Identity Management Specialists, Security System Engineers and also dedicated Microsoft in field Engineers. So as you can see there are many opportunities for you to grow in knowledge and expertise. All of that supported by competitive training scheme. Expert roles are highly motivated to become Microsoft certified experts

Job description:

We are seeking for a person who would join us and help us to deliver Microsoft 365 Cloud services in financial sector KBC Group is operating in. Application Support L3 administrator is responsible to maintain services in scope of responsibility (also in form of On Call duty), resolve incidents forwarded from international 2nd levels, implement changes of Microsoft 365 Cloud services, fulfil other tasks in Agile SAFe environment and communicate with subject matter experts (colleagues or business partners) across the Europe.

What do we require?

- Agile mindset
- Experience with SharePoint Online and/or Teams is an advantage
- JIRA, ITIL or SAFe knowledge is an advantage
- ITIL knowledge for Incident, Problem and Release/change management is advantage
- ServiceNow knowledge is advantage
- Ability to learn new skills and technologies
- Communication skills and stress tolerant
- Being flexible, ability to travel and keep On Call duties (one a month)

What are the responsibilities?

- Fulfil daily operational tasks related to MS Office 365 services
- Resolve Incidents escalated from 2nd level local entities
- Implement release changes and fulfil catalogue tasks on L3
- Attend Agile and operational meetings across virtual teams
- Improve personal knowledge related to MS Office 365 services
- Keep 24/7 On Call duties and travel on occasional business trips (once a quarter)

What are we offering?

- We offer you to join our team of experts and to work with modern cloud technologies with possibility of steadily learning new things and trainings
- Our team is international and the work with u sis connected with regular traveling abroad and using English language on daily base, knowledge of basic Czech language is a necessity
- With us you will be very flexible, you can choose from the offices in Prague or Ostrava or Pardubice
- You will be able to plan when, where and in which way you do your job – possibility of home offices
- Expect intensive collaboration with other team members as well as local entities stakeholders
- We are able to offer competitive financial compensation and broad financial and nonfinancial benefits


Informace o pozici

Místo pracoviště

Výmolova 353/3, 150 00  Praha-Radlice, Česká republika

Typ pracovního vztahu

Práce na plný úvazek

Typ smluvního vztahu

Pracovní smlouva

Délka pracovního poměru

Na dobu neurčitou


Mobilní telefon, sleva na firemní výrobky/služby, notebook, příspěvek na penzijní/životní připojištění, stravenky/příspěvek na stravování, dovolená 5 týdnů, kafetérie, zdravotní volno/sickdays, možnost občasné práce z domova, firemní akce

Požadované vzdělání

Středoškolské nebo odborné vyučení s maturitou

Požadované jazyky

Čeština (pokročilá), Angličtina (výborná)


Československá obchodní banka, a. s.



Československá obchodní banka, a. s.
Aneta Gillová
Radlická 333/150
150 00  Praha-Radlice
Česká republika